Advisory Services
We provide the best advice for that IT Problem or for that next IT purchase.
Learn MoreImplementation Services
Implement that initial business initiatives and values not matter the products used.
Learn MoreOutsourcing Services
Our tech experts provide 24/7 enterprise tech support and critical case management.
Learn MoreManaged Security Services
Have 24x7x365 monitoring and management of in-house security resources.
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Private Network Connection
Provide appropriate and high-quality connectivity for short, medium, and long distances.
Learn MoreMobile Connectivity
Fast, Efficient and Dependable Connectivity Options for Today's Mobile Workforce.
Learn MoreInternet Services
At LUMENAVE, we ensure our customers get the right bandwidth to support their growing businesses.
Learn MoreCloud Security
Ensure data integrity and protection on shared public or private resources.
Learn MoreData Protection
Identification, and classification of sensitive documents to prevent data leakage and reputational damage
Learn MoreEndpoint Security
LUMENAVE Endpoint Security solution enables organization choose the right endpoint security solution.
Learn MoreNetwork Security
Protect your network from both internal and external security threats through our network security solution.
Learn MoreBackup and Recovery
Protect and recover information in less time across a multitude of storage environments.
Learn MoreBusiness Continuity
Have a predictable and deterministic service recovery across all platforms through our business continuity plan.
Learn MoreInformation Governance
Shed light on the massive amounts of your unstructured content through our information governance.
Learn MoreEnterprise Management
Proactively identify and report on enterprise resource usage, faults, and performance.
Learn MoreSecurity Management
Identify and fix security fringes in applications, networks, and systems before it is too late
Learn MoreInfrastructure Solutions
Reliable infrastructure that ensure fast-paced data transport with improved network reponse time.
Learn MoreNetwork Solutions
Design, build, and maintain networks, unified Collaboration systems and wireless systems
Learn MoreEnterprise System Solutions
Consolidate your multiple and separate identity management with Lumenave enterprise systems.
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LUMENAVE server experts can provide useful advisory services on what types of servers to consider for each business need. The business needs for a server differ from one department or organization to another. Hence, our server experts help translate your business requirements into technical specifications of the server types and brands to consider in your new purchase.
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We have a wide range of desktop computers suitable for most budgets and requirements:home use, personal use, business and other purposes. Whether you need an affordable home PC for surfing the internet, for Microsoft Office or a more powerful computer for graphic editing and scientific calculations, then we are sure we can help you.
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Our Storage experts provide advisory services to propective customers on choice of storage options to get for that unique need, while noting other interesting nice-to-have features. Explore the LUMENAVE's Storage Advisory Services powered by our partners today.
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LUMENAVE provides various cost-effective and convenient support options for every business. Our support options are designed and priced to meet the various needs of small, medium or large enterprises. Our Support options are simple, reliable and efficient ensuring businesses get the full benefits of using our products, services, and solutions.
Our support offering includes but limited to:
- Provides 24x7x365 assistance to customers on various Information Communication Technology (ICT) products and solutions. See Supported Solutions below.
- Available to customers that currently have installed products or solutions that are NOT optimally configured or been used in their organizations.
Every product sold, services rendered, or solution deployed by LUMENAVE consultants, comes with three-month free standard support either done onsite, offsite, telephone calls, email, or by a logging a call.
Standard support features:
- Business Day support (Monday-Sunday, 6am-6pm GMT+1, excl. Major Holidays†)
- Monthly Reports and Recommendations on Capacity, Faults, Inventory, Availability. Security, Configuration change and Performance
- Proactive Support-Provide Alerts on Issues that May Affect Business Continuity
LUMENAVE Classic Support is a world-class, reliable response support channel designed specifically for growing small and medium enterprise LUMENAVE Classic Support covers issues related to your use of LUMENAVE products, services, and solutions.
Classic support features:
- Business Day support (Monday-Sunday, 6am-6pm GMT+1, excl. Major Holidays†)
- Monthly Reports and Recommendations on Capacity, Faults, Inventory, Availability. Security, Configuration change and Performance
- Quarterly Routine Maintenance of all Registered IT Systems in the Contract
Our Premium Support is a one-on-one, world-class, fast-response support channel to help organization get better experience on the use of LUMENAVE products, services and solution.
Premium support features:
- Business Day support (Monday-Sunday, 6am-6pm GMT+1, excl. Major Holidays†)
- Monthly Reports and Recommendations on Capacity, Faults, Inventory, Availability. Security, Configuration change and Performance
- Quarterly Routine Maintenance of all Registered IT Systems in the Contract
At LUMENAVE, we're dedicated to providing exceptional support and ensuring your experience with our products or services is smooth and enjoyable. Our Support Center is here to offer assistance, answer your questions, and resolve any issues you may encounter.
- FAQs: Find instant answers to commonly asked questions in our comprehensive FAQs section.
- Live Chat: Connect with our support team in real-time for quick and personalized assistance.
- Support Tickets: Submit a support ticket for more complex issues or if you need detailed guidance. Our team will get back to you as promptly as possible.
At LUMENAVE, we believe that certification programs are not only beneficial to the individual but also to the organization who may be interested in manpower development. Apart from promoting growth in resource know-how in individuals and organizations, we also encourage individuals and organizations to prove their unwavering competence in delivery quality service to their end-customers by investing considerably in certification acquisition programs.
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LUMENAVE offers organizations training programs that are designed primarily to solving persistent on-the-job problems. By offering such programs, we will not only assist organization provide solutions to the problem but will also ensure that all individuals responsible for maintaining the problematic systems are given adequate on-the-job training and support in maintaining, and perhaps improving on the problematic systems.
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LUMENAVE training programs are offered to organizations in a variety of training formats to provide our customers with flexible and convenient learning options to acquire industry-leading knowledge. We can offer training at customer’s site or off customer’s site. However, this depends on the type of training and how our customers want the trainings delivered. We are very flexible in our training locations and delivery formats as we ensure that we give the best value at the most cost-effective price.
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Be competent in most-used industry-leading ICT solutions improve your curriculum vitae
ApplyBackup and Recovery Solutions
Reduce Backup Cost, Time, Risk, Complexity. Improve Scalability and Reliablity.
Delivering the best digital experience is challenging
Your application is your brand and flawless application experience is crucial. But complex application infrastructure needs the right tools to identify and remedy performance issues.
Server Protection
The rate of data growth is growing enormously and spreading across multiple platforms-physical and virtual, and multiple environments-on-premise and cloud.
The growth and spread bring a new challenge to businesses and system administrators on finding ways to ensure data remains protected across these platforms and environments.
LUMENAVE's integrated, automated, and unified data protection solution portfolios for servers provide protection for a wide range of data sources, file types, storage media, and backup modes-from snapshots to streaming.
The unified data approach ensures organizations continue to maintain the required service levels within defined limits of cost, time, and risks, irrespective of the complexities of managing multiple platforms and environments.
Unified Data Protection on a Converged Platform
Eliminate the complexity of point solutions and infrastructure management. Protect physical, virtual, and cloud with a single, unified solution and improve productivity through centralized, policy-based management.
World-class Scalability and Performance
Scale gracefully to mitigate spiraling storage costs and expand into the cloud. Protect petabytes of data without disrupting the business mitigating spiraling storage infrastructure costs with expansion into the cloud for virtually limitless storage capacity.
Wide Range Support for Multiple Applications
Integrated and Unified data protection for multiple data sources-databases (Oracle, MySQL, MSSQL,etc.);Email and Collaboration applications-Exchange, SharePoint, etc.; Fast and easy to find, recover and restore lost or damaged files at any level of granularity, from single files to whole file systems. File backup on file servers, cloud-storage,etc.
Protect Data in or Outside the Cloud
Protects data wherever it lives—on-premises in data centers and remote sites or off-premises in the cloud—and can store that data on disk, tape, or the cloud.
Protect VMware and Microsoft Hyper-V Environments
Provide agentless backup at the VM-host level with granular restores within VMs without mount-and-browse. New VMs can be automatically discoverd and protected, and recovery is possible by booting from backup storage. Self-service access for VM admins via a console plug-ins.
Self-service Management for Administrators and Users
Provide a self-service experience for DBAs, VM admins, and other users. DBAs can independently manage backups on their schedule, maintain visibility across all storage tiers, and recover from any available copy. Deliver as-a-service to streamline operations and improve service levels for VM admins,and other users. Deliver backup-as-a-service based on a world-class platform.
Endpoint Data Protection
Today, the productivity of employees has increased as they can now access corporate data anytime anywhere using any form of devices. However, this introduce new data management complexities and risk for organizations and security administrators.
Hence, there is need to ensure that such data is backed up continuously,made available when needed,stored securely and made inaccessible when an endpoint is stolen.
LUMENAVE's endpoint data protection solution porfolio enables automated, continuous, and nonintrusive backup of corporate data stored on laptops, desktops, (whether online or offline) and in cloud file sharing services, such as Dropbox, Google Drive, and many more.
Access Anytime Anywhere with Any Device
Provides quick access to backed up files using a web browser and a mobile application.Thus, backed up data can be downloaded to desktops, laptops, tablets, and mobile devices, and with the synchronization capabilities, users can now access their data from multiple computers at multiple locations.
Manage Data Growth.Minimize Storage Cost
Built-in global deduplication capabilities help manage data growth and effectively reduce rising storage costs by storing only a single copy of duplicate data.
Guaranteed Protection even at Low-Bandwidth
With client-side deduplication and automated backup schedules, backups happen only when they need to — with only the data that has changed since the last backup being sent to the server. This keeps network bandwidth requirements low, allowing backups to run even when over low-speed mobile or cellular networks.
Control Company Data on Cloud
Regain control of company data stored on personal cloud file-sharing services like Dropbox and Google Drive. The secure file sync-and-share solution ensure visibility and control administrators need, with logging and reporting of file-sharing transactions and granular file/folder access control.
Protect Against Ransomware, Stolen Laptop or Corrupt Data
Automated, continuous, nonintrusive backup of files, regardless of whether a computer is connected to the network (corporate or public) or offline allow organizations to minimize data loss due ransomware, stolen laptop or corrupt data.
Track Missing Laptops. Remote Wipe Data on Stolen Laptops
The many built-in security features such as File and folder encryption ensure that data on stolen laptop remain unusable to the thieves. Geo-location tracking helps locate missing laptops, and if a laptop can’t possibly be retrieved, a remote wipe that zeroes out all or select blocks of data in a way that can never be recovered can be initiated.
Backup Appliance
LUMENAVE Backup and Recovery Solution porfolios also include purpose-built backup appliance (PBBA), which help organizations save the time,effort, and cost of installing, configuring and maintaining separate servers and expensive storage for backup and recovery tasks.
The backup appliance combines storage hardware with backup and recovery sofware with deduplication and replication in a single, scalable, integrated and easy-to-deploy form factor platform.
The purpose-built backup appliance offers a significant benefits over traditional use of seperate servers as media servers as organizations are able to deploy faster, reduce risk of planned and unplanned downtime, and more importantly improve service levels, employee productivity and operational efficiencies.
Solution For Endpoints
Useful Data-sheets, Solution Brief, White papers:
- Destop and Laptop Options Datasheet.
- Endpoint Data Protection as a Service.
Protection Portfolio For Servers
Useful Datasheets, Solution Brief, Whitepapers:
- For Small Business
- Backup Exec Software
- For Medium and Large Business
- NetBackup Software
- Solution Brief: Commvault Data Protection and Recovery Solutions
- Optimize VM Backup and Recovery
- Converged Search of Endpoint, Email, File Share and Cloud Data Datasheet
- Solution Brief: Commvault Data Protection and Recovery Solutions
Backup Appliance
Useful Data-sheets, Solution Brief, White papers:
- Why the Veritas NetBackup™ Converged Platform is Your Key to Scalability
- Why Netbackup Appliance?
- Tackling Cost and Complexity Through Greater Usability
- Netbackup Copilot for Oracle