Today’s IT world demands that organizations provide their employees with much more flexible communications channels other the traditional voice and data. IT professionals need to communicate with one another irrespective of their locations. This ability to communicate with multiple channels can only be possible using Internet Protocol (IP). Hence, we are able to provide data, voice, video, fax, audio, instant messages conferencing features, contact features, and many more communication features over a single and well-integrated solution.

Leveraging on our partnership with industry leaders in unified communication solutions like Microsoft, Cisco, Tandberg, Polycom and many others, LUMENAVE assist organizations not only to consolidate all the available communication media within their IT environment but also ensure that these communication media are seamlessly integrated with existing business collaboration applications use by employees in the organization for day-to-day activities. In some other cases where a customer does not have any form of unified communications solutions, we are able to work with the customer to profile unified communication solutions that will suite the customer’s business processes in such a manner that will ensure tremendous cost savings, fit to budget, improve operational effectiveness and communication efficiency .

At LUMENAVE, our primary focus is to optimize and deliver the expected business values from the installed or the proposed unified communication solution. We want to make the communication channels among the various human elements that form the supply chain of the organization we support seamless, flexible, and secure. This in turn improves the way the organization communicates with its employees, customers, suppliers, and partners. In deploying our unified communication solution, we try as much as possible to eliminate the conflict around selecting the vendor, application or device to be used for a unified communication solution. We focus our expertise and energy primarily towards ensuring that our customers get the expected value for using our unified communication solution.

• Some of the benefits organizations get using our unified communication solutions include the following:

• Tremendous cost savings with increased communication channels

• Improve employee productivity by providing multiple but consolidated channels of communications

• Guaranteed investment protection in existing IT communication infrastructures with possibility of additional functionalities

• Provide hitch-free mobility, secure, convenience, affordable, and flexible means for employees in an organization to communicate while in the office or out of office

• Provide real-time or near-to human experience in communication among employees in an organization

• Bring video conferencing and virtual contact center experience to the desktop.

• Eliminate the communication barriers that may result from employees working in different geographical locations