LUMENAVE IT Management solutions embody a comprehensive approach to monitoring, diagnosing, troubleshooting, and optimizing network system operations. These solutions integrate modular component products and professional services to help meet the demands of increasingly complex and evolving environments.

Our network management solutions help organizations optimize the operation and management of their networks. For small business, large enterprise, or service provider, LUMENAVE can provide the solution to help them achieve the level of manageability needed to keep their IT network resources running efficiently and effectively.

LUMENAVE Network Management Solutions focus on the strengths of Internet-based architectures for greater accessibility and simplification of the tasks and processes that help customers prepare, plan, design, implement, operate and optimize their IT networks. We assist our customers to achieve this by ensuring we use products that are manufactured by leading players in each identified area of IT network management needs.

Also, we use best-practice models in the selection, integration and customization of various management solutions in our customer environment. Some of the common best-practice models we use are the TMN, FCAPS. FCAPS stand for Fault, Configuration, Accounting, Performance, and Security while TMN stands for Telecommunication Management Network model. Both models were developed by International Telecommunication Union (ITU-T) in 1997 and the latter was later adapted by International Standards Organization (ISO) to the management of IT data network. Using these models, we assist our customers manage strategically and proactively their IT network elements in a more strategic manner. Strategic management allows organizations to proactively manage their IT network availability, utilization and growth while proactive management allows less downtime, rapid problem resolution, lower costs, and higher reliability of network to support business revenue-generating activities.

For our large enterprise customers and some medium enterprise customers, we ensure we select the right combination of solutions to meet all their IT network management needs using well-integrated solutions. Our pa

LUMENAVE management solutions give our customers full support of the FCAPS model in the following IT network management areas:

• Fault Management-monitoring, fault detection, reporting and escalation

• Configuration Management-monitoring, change detection, reporting and escalation.

• Account Management-monitoring, logging, reporting and escalation

• Performance Management-monitoring, tuning, optimizing, reporting and escalation

• Security Management-monitoring, reporting and escalation