Service Competence Approach
Apart from our highly-spirited campaign of promoting growth in
resource know-how in individual and organizational seemingly
invincibility in a challenging business world, LUMENAVE encourages
individuals and organizations in particular, to evidently proved their
unwavering competence in delivery quality service to their end-customers
by investing considerably in certification acquisition programs
At LUMENAVE, we strongly believe that certification programs are not only
beneficial to the individual but also to the organization who may be
interested in manpower development of which aftermaths are as outlined
below:
1. Reduces total cost of ownership, therefore improving employee
productivity.
2. Gives the company a measurement of the employee understanding of the
job.
3. Studies show certification reduces employee turnover.
4. Provides the company with a standard for hiring, promoting, and
career development.
5. Certificates provide valuable benefits for corporate investment.
Research shows a positive return in the form of improved employee
service, reduced problem and increased overall employee productivity.
Consequently, this serves as a measure of corporation competency.
6. Certificates can be viewed as a part of the philosophy that views
learning as focusing on a goal and earning a certificate validates the
learning process workplace
LUMENAVE, in the next few months, intends to partner
with leading ICT Examination Controlling Bodies like:
- Prometric
¨ Pearson Vue
However, for the past few years In business we have been acting as proxy
exam centers by preparing and registering candidates in recognized
best-in-class and highly-conducive exam centers in Nigeria.
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